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Privacy Policy

Защото знаем колко трудно е да изберете правилния размер.

This Privacy Policy describes how “DARVENI IZDELIYA TOTЕVI” Ltd., hereinafter referred to as “the Company”, “we”, “us”, processes the personal data of visitors and customers of the website woodartworld.net.

We respect your privacy and strive to process your personal data lawfully, fairly, and transparently.

1. Personal Data Controller

The personal data controller is:

“DARVENI IZDELIYA TOTЕVI” Ltd.
Company ID: 208509204
Address: 9 Hristo Botev St., Gorno Cherkovishte village
Contact email: info@woodartworld.net

2. What personal data we collect

Depending on how you use the site, we may process the following categories of personal data:

  • first and last name;
  • email address;
  • phone number;
  • delivery and/or billing address;
  • order, inquiry, or request details;
  • payment data, where applicable;
  • IP address;
  • device and browser information;
  • data collected through cookies and similar technologies.

3. Purposes for processing your personal data

We process your personal data for the following purposes:

  • accepting and processing orders;
  • delivering products;
  • issuing invoices and accounting documents;
  • communicating with you regarding inquiries, orders, or complaints;
  • providing information about products and services;
  • maintaining and improving the site;
  • protection against abuse, fraud, and unauthorized access;
  • fulfilling legal obligations;
  • marketing communications, where you have given your consent.

4. Legal basis for processing

We process personal data on the following grounds:

  • performance of a contract or taking steps prior to entering into a contract;
  • compliance with a legal obligation, such as accounting and tax legislation;
  • legitimate interest, such as protecting the site and improving our services;
  • your consent, such as for marketing messages or non-essential cookies.

5. Who we may share personal data with

We may share personal data with third parties only when necessary and lawful, including with:

  • courier companies;
  • payment operators;
  • accountants and consultants;
  • hosting and technical support providers;
  • analytics and marketing tool providers, where such tools are used;
  • public authorities, where required by law.

We do not sell your personal data to third parties.

6. Retention period

We retain your personal data only for the period necessary to fulfill the purposes for which it was collected, unless the law requires a longer retention period.

Example retention periods:

  • data related to orders and invoices — in accordance with applicable accounting and tax retention periods;
  • inquiry data — until communication is completed and for a reasonable subsequent period;
  • marketing data — until consent is withdrawn;
  • technical logs — for a limited period for security and maintenance purposes.

7. Your rights

Under applicable law, you have the right to:

  • receive information about whether we process your personal data;
  • access your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of personal data where legal grounds exist;
  • request restriction of processing;
  • object to processing based on legitimate interest;
  • withdraw your consent where processing is based on consent;
  • receive your data in a structured, machine-readable format, where applicable;
  • lodge a complaint with a supervisory authority.

In Bulgaria, the supervisory authority is the Commission for Personal Data Protection.

8. Data security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration, or unlawful disclosure.

9. Children's data

The site is not intended for persons under the age of 16. We do not knowingly collect personal data from children without the consent of a parent or legal representative.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The current version will be published on this page.

11. Contact

For questions regarding the processing of personal data, you can contact us at:

“DARVENI IZDELIYA TOTЕVI” Ltd.
Email: info@woodartworld.net